At 36exp, we are committed to maintaining the trust and confidence of our visitors to our web site. We never of sell, rent or trade customer date with other companies and businesses for marketing purposes. In this Privacy Policy, we provide information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.
Google Analytics
When someone visits www.36exp.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Cookies Policy
What are cookies?
Like most websites, 36exp uses cookies to collect information. Cookies are small data files which are placed on your computer or other devices as you browse the website. They are used to recall when your computer or device accessed our website and which pages were visited. Cookies are used to tailor the products and services offered and advertised to you online.
Information collected
Some cookies collect information about the pages you visited on our website. This includes information about pages viewed. We do not use cookies to collect or record information on your name, address or other contact details. 36exp can use cookies to monitor your browsing and purchasing behaviour.
How are cookies managed?
The cookies stored on your computer or other device when you access our website are designed by:
– third parties such as Facebook and Google who participate with us in marketing programmes; and
– third parties who broadcast web banner advertisements on behalf of 36exp.
What are cookies used for?
The main purposes for which cookies are used are: –
1. For technical purposes essential to effective operation of our website, particularly in relation to online transactions and site navigation.
2. For 36exp to market to you, particularly web banner advertisements and targeted updates.
How do I disable cookies?
If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below: –
For Microsoft Internet Explorer:
1. Choose the menu “tools” then “Internet Options”
2. Click on the “privacy” tab
3. Select the setting the appropriate setting
For Google Chrome:
1. Choose Settings> Advanced
2. Under “Privacy and security,” click “Content settings”.
3. Click “Cookies”
For Safari:
1. Choose Preferences > Privacy
2. Click on “Remove all Website Data”
For Mozilla firefox:
1. Choose the menu “tools” then “Options”
2. Click on the icon “privacy”
3. Find the menu “cookie” and select the relevant options
For Opera 6.0 and further:
1. Choose the menu Files”> “Preferences”
2. Privacy
What happens if I disable cookies?
This depends on which cookies you disable, but in general the website may not operate properly if cookies are switched off. If you only disable third party cookies, you will not be prevented from making purchases on our sites. If you disable all cookies, you will be unable to complete a purchase on our sites.
Signing up to our Email newsletter
As part of the registration process for our email newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about things you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or sell email lists with other organisations and businesses.
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at [email protected]
Making Bookings and Purchases
When you purchase a place on one of our courses, your name, email and contact phone number will be stored by the booking system we use, called Checkfont. Checkfront is based in Canada. You can read about how they handle date here https://www.checkfront.com/gdpr
Additionally 36exp has an agreement with Checkfront covering the handling of personal data. You can read that agreement here.
You may purchase a gift voucher or make a booking by telephone or through another form on our website. In these instances your name, phone number and email address will be passed to one of our payment providers – Stripe or Paypal to process your payment. They both have their own privacy policies.
We will use your name, email address and telephone number to communicate with you in relationship to the services you are using, we will ask you if you would like to stay in touch with us after you have completed the course or training.
Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to us at [email protected]